FAQs


Where Are You Located?

We're located in Adelaide, South Australia 

What Can You Offer Me?

Perfect gift items for that special train and tram buff in your life whether that be your child, your friend, your work colleague or your loved one. Through us, you can make their birthday or anniversary something very special. 

Can You Help with Promotional Photos and Film?

Of course, we can! We love helping out our fellow railway enthusiasts as we are railway preservation and miniature train club volunteers. We get the need for professional filming services for railway clubs on a tight budget and are happy to help wherever we can. Contact us to learn more :) 

What Equipment Do You Use?

We use the following: 

     Panasonic HC-X1000 For Video Filming 

Nikon D 7200 For Still Photography 

4K Drone (CASA Certified as of May 2023)

Miller Tripod For Video Camera 

What Editing Software Do You Use?

We use:

The Adobe Creative Cloud Suité

How Can We Get In Touch?

Facebook Meta Messenger (Caleb's Rail Films Facebook Page) or Email at info@calebsrailfilms.com 

DVD & Blu-Ray FAQs

FAQs | What Blu-Ray discs does Caleb's Rail Films use?  

We use Verbatim M-Disc BD-R for our Blu Ray/4K productions to ensure stability (extremely durable, scratch and temperature resistant) for life-long viewing of recorded material. 

FAQs | What DVD-R discs does Caleb's Rail Films use? 

We use Verbatim DVD-R 16x speed discs giving us a reliable platform for the quality of our productions, ensuring many hours of viewing pleasure! 

FAQs | What is my region coding/format? 

PAL: 

Afghanistan, Dubai, Liberia, Somalia, Albania, England, Macedonia, South Africa, Algeria, Ethiopia, Madeira, SW Africa, Angola, Faeroe Islands, Malaysia, Slovenia, Argentina, Finland, Malta, Spain, Australia, Ghana, Montenegro, Sri Lanka, Austria, Gibraltar, Mozambique, Sudan, Azores, Guinea, Nepal, Swaziland, Bahrain, Holland, New Guinea, Sweden, Bangladesh, Hong Kong, New Zealand, Switzerland, Belgium, Iceland, Nigeria, Tanzania, Bosnia, India, Norway, Thailand, Botswana, Indonesia, Oman, Turkey, Brazil, Ireland, Pakistan, Uganda, Brunei, Israel, Paraguay, United Arab Emirates, Cameroon, Italy, Portugal, United Kingdom, Canary Islands, Jordan, Qatar, Uruguay, Croatia, Kenya, Romania, West Germany, Cyprus, Kuwait, Serbia, Zambia, Denmark, Laos, Singapore & Zimbabwe.

NTSC:

Antigua, El Salvador, Philippines, Bahamas, Ecuador, Puerto Rico, Barbados, Guam, Saipan, Barbuda, Guatemala, Samoa, Belize, Haiti, South Korea, Bermuda, Honduras, Saint Kitts, Bolivia, Jamaica, Saint Lucia, Burma, Japan, Saint Vincent, Cambodia, Mexico, Surinam, Canada, Midway Islands, Taiwan, Cayman Islands, Netherland Antilles, Tobago, Chile, Nicaragua, Trinidad, Colombia, North Mariana Island, United States, Costa Rica, Panama, Venezuela, Cuba, Peru & Virgin Islands.

NOTE:

All DVD players sold in PAL countries play both types of disc formats. Most NTSC DVD players cannot play PAL discs.

 


OUR STORE POLICIES:

Product Policy

Please Note: Products are quality-checked before distribution; however, should a problem arise when the item(s) are received, contact us immediately at info@calebsrailfilms.com so we can assist you further with your inquiry. 

Store Privacy Policy 

Please Note: We do not disclose your personal, payment and & or contact information on this site nor provide it to third parties as part of our Privacy Policy for all customers. 

We may update this privacy policy to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

We use the Order Information to fulfil orders placed through Caleb's Rail Films site (including processing your payment information, arranging to ship, and providing you with invoices and order confirmations).

Additionally, we use this Order Information to:

  • Communicate with you.

  • And screen our orders for potential risk or fraud.